A call comes in
You're under a sink or on a roof. The call forwards to Sam instead of ringing out.
Incoming call
forwarded · 9:12 PM
Start it right. Get found. Get the phone answered.
We help trade and home-service businesses get established, get found online and get calls answered by Sam, our managed AI front desk that picks up day and night and tells callers it's a virtual assistant.
Sam $497/mo + $297 setup · Launch Pack from $497 · Month to month, you own every account
- Answers 24/7Nights, weekends, mid-job
- Says it's AISays so at the start
- Keeps your numberWorks through call forwarding
- Month to monthCancel by email any time
Where are you right now?
Already in business
Stop losing calls while you're on the job.
Sam answers your forwarded line 24/7, takes each caller's details and flags the urgent ones to your team. Not sure it fits? Start with a $297 Phone & Web Checkup, credited to Sam's setup.
Starting from scratch
Get the business set up the right way.
The Launch Pack walks you through your LLC, EIN and license roadmap, then builds your website and map listings, and adds Sam when you're ready for calls. You type your own filings and own every account.
Your phone rings. Sam handles it. Your team gets the details.
No app to learn. Calls you can't get to forward to Sam, and Sam does the front-desk part.
2 rings
Sam answers and asks
Sam says it's a virtual assistant, then asks one question at a time: who, where, what's wrong, how urgent.
SAM
"I'm a virtual assistant for the shop. What's the address where you need service?"
Your team gets it written down
The details are captured and urgent calls are flagged, so your team calls back knowing exactly what's going on.
Call details9:14 PM
- Caller
- Dana R.
- Issue
- AC blowing warm
- Urgency
- Older adult at home
The phone rings while your crew is on a job.
Here's one of those calls, start to finish.
Caller: My AC's running but it's blowing warm. It's 84 in here and my mom's with me.
I'm a virtual assistant for the shop. I'm sorry, that sounds miserable. Can I get your name and the best number to reach you?
Takes the service address, the problem and how urgent it is, one question at a time.
Marked urgent: older adult in the home, no cooling.
Your team reviews the details and calls back to set the time.
A fictional call, written to show how it works.
What Sam does on a call.
Built, tested on scripted calls and approved by you before Sam answers a real caller.
- Picks up 24/7Through call forwarding on the number you already have.
- Says it's a virtual assistantUp front, at the start of the call. No pretending to be a person.
- Takes the detailsName, callback number, service address, the issue and how urgent it is.
- Handles safety calls firstOn a gas smell or similar, it tells the caller to reach 911 or the utility, then flags the call.
- Takes a message instead of guessingIt won't make up prices, hours or service areas.
- Goes live only on your OKWe test it on scripted calls, and you approve it before it answers a real caller.
Built for businesses that live on the phone: HVAC, plumbing, roofing, electrical, landscaping, pest control, garage doors, cleaning and more.
What are missed calls costing you?
Use your own numbers. The calculator doesn't use industry averages.
Estimated work missed each month
$0
calls × missed % × close rate × average job × 4.33 weeks
An estimate, not a promise. Your call log has the real numbers.
Sam: one plan, every price on the page.
- Up to 300 connected call minutes a month. We never bill overage without your written approval.
- Month to month. Cancel by email; it takes effect at the end of your paid month.
- We set it up, test it and run it. You approve Sam before it answers a real caller.
- You keep your number, domain and data. We never ask for passwords or banking details.
Starting from scratch? The Launch Pack.
Three steps, fixed prices, done with you. Government filing fees are paid by you, straight to the state.
Step 1
Get Established
$497
LLC, EIN, workers' comp exemption if you're eligible, license roadmap, a business Gmail and deadline reminders on your calendar.
Step 2
Get Found
$1,497 + $129/mo
Step 1, plus your domain and email, a website of up to 5 pages, and your business on Google, Bing and Apple Maps.
Step 3
Get Answered
$2,397, then $497/mo
Step 2, plus Sam set up, tested and answering, with your first month included.
Straight answers.
What happens on the 15-minute call?
We ask how calls come in today, show you how Sam would handle your kind of calls, and tell you straight whether it fits. No pressure, no pitch deck.
Does Sam sound like a robot?
We build it to sound natural: short answers, one question at a time. It tells callers it is a virtual assistant, and we test it on scripted calls before it goes live; you approve it first. If your call volume is low, we'll tell you so before you spend a dollar.
Do I keep my phone number?
Yes. We use call forwarding on your existing business line, so your number never changes. You also keep ownership of your domain and your data.
What access do you need from me?
Call forwarding on your business line (a two-minute change we walk you through) and a 45-minute kickoff on your services, hours and what counts as urgent. We never ask for your passwords or banking details.
Who sets the appointment time?
Your team does. Sam takes the caller's details and the time they'd like, flags the urgent ones, and your team calls back to confirm.
Is there a contract?
No long-term contract. It's $297 one-time setup, then $497 a month, month to month. Cancelling takes effect at the end of your paid month.
Do you redo websites?
Yes, as a separate service. We design or rebuild your site and set up your Google listing, scoped and quoted in writing before any work starts. Mention it when you book.
Want to hear how Sam would handle your calls?
Book a 15-minute call. We'll ask how calls come in today and tell you straight whether this fits.
Prefer email? hello@coastaldigitalassets.com