AI front desk for pest control companies

Pest calls are personal. People call when something is in their kitchen, their kid's room or their restaurant. Most can wait a day. A few can't, like a wasp nest at the front door with an allergic child inside, and a food business that can't open with rodents in it.

The calls pest control companies get, and what Sam does with each

The call	What Sam does
Stinging insects near a door"There's a wasp nest by the front door and my son is allergic."	Takes the details and flags it urgent because of the allergy.
Rodents"We hear something in the attic at night."	Asks whether it's a home or a business. Flags food businesses urgent if that's your rule.
Bed bugs"I think we have bed bugs in two bedrooms."	Takes where they've been seen and whether it's a home, rental or hotel.
Swarming insects"Winged bugs are coming out of the baseboard."	Takes the details and a callback number. Doesn't guess what they are.
Recurring-service customer"Can you move my quarterly service to next week?"	Takes a message. Your team confirms the new time.
Safety question about treatment"Is the spray safe for my dog?"	Doesn't give product or chemical advice. Takes a message so your team can answer.

What urgent looks like for pest control companies

You set the urgent list at kickoff. A typical one looks like this:

• Stinging insects with an allergic person at home
• Rodents or roaches in a restaurant or food business
• Bed bugs in a rental unit, hotel or care home
• Anything a commercial contract says needs a same-day response

Sam's built-in safety guidance is written for gas-smell type calls. For the other items on your list, Sam flags the call urgent, and we agree with you at kickoff what Sam says to those callers. You hear it on test calls before Sam goes live.

What Sam asks a caller

Sam always collects the same five things, one question at a time. Here's how they sound on a pest control call:

• Name"Can I get your name?"
• Callback number"What's the best number to reach you?"
• Service address"Is this a home or a business, and what's the address?"
• Issue"What are you seeing, and where?"
• Urgency"Is anyone at home allergic, or is this a business that serves food?"

What your team gets

The details come through written down, with urgent calls flagged, so whoever calls back knows the address, the problem and how fast to move.

What Sam leaves to your team on pest control calls

• Identify a pest over the phone
• Say whether a treatment is safe for kids, pets or food areas
• Quote a treatment or a service plan
• Promise a visit time

Sam also won't make up prices, hours or service areas. When it doesn't know, it takes a message. See what Sam does on a call.

Pest control questions

Will Sam tell callers whether a treatment is safe for kids or pets?

No. Sam doesn't give product, chemical or safety advice about treatments. It takes a message so your team can answer.

Can Sam handle my recurring-service customers?

It takes their message, like a reschedule or a callback request, and your team confirms the new time.

Can Sam quote a service plan?

No. Sam never makes up prices. It takes the details so you can call back with a real number.

Next steps

Sam runs the same way for roofing companies and garage door companies. Read the full overview of Sam, check pricing ($297 setup, $497 a month, month to month), run your own numbers in the missed-call calculator, or book a 15-minute call.

Updated October 17, 2026